~/portfolio — bash
nohin@portfolio:~$ whoami
Name: Nohin Thomas Raju
Role: IT Application Analyst → Cloud & Security
Location: Brisbane, QLD (Relocating from Sydney)
 
nohin@portfolio:~$ cat certs.txt
AZ-900 ✓ SC-900 ✓ AZ-104 (in progress)
nohin@portfolio:~$ cat edu.txt
M.IT Enterprise Networking — UOW (2019–2021) · B.Eng CS — RGPV (2014–2018)
nohin@portfolio:~$

IT Infrastructure Specialist.
Security-focused. Cloud-ready.

6+ years delivering enterprise ICT support, cloud migrations, and identity & access management across government health and enterprise environments. Relocating to Brisbane.

Get in touch View experience
// about me

Who I am

I'm an IT Application Analyst at the Cancer Institute NSW (NSW Health), delivering Level 2 support for business-critical applications and infrastructure across a 300+ user environment — achieving 98% user satisfaction.

My work spans hybrid cloud environments, Azure and Entra ID administration, CI/CD pipeline support in Azure DevOps, infrastructure-as-code with Terraform, and identity & access management through CyberArk, M365, and Microsoft AD. I've automated workflows using PowerShell, Python, and Power Automate — reducing manual effort by 30%.

Prior to this, I led an end-to-end Google Workspace to Microsoft 365 migration at Specific-Care, and delivered Tier 1/2 support for Transport for NSW at NEC Australia, maintaining 98%+ SLA compliance across 600+ daily incidents.

I hold a Master of IT (Enterprise Networking) from the University of Wollongong and am actively working toward AZ-104. I'm relocating to Brisbane and targeting roles in cloud infrastructure and cyber security.

// certifications
AZ-900 Microsoft Azure Fundamentals
SC-900 Microsoft Security, Compliance & Identity
AZ-104 Microsoft Azure Administrator — in progress
// recommendations
"

Nohin consistently goes beyond the ticket. When we had recurring network issues affecting our BreastScreen clinics, he took ownership end-to-end — liaising with vendors, diagnosing the root cause, and making sure we never had the same problem twice. His automation work has materially reduced our operational overhead.

JA
John Apostolakis
Manager · Cancer Institute NSW
"

Nohin handled our Google Workspace to Microsoft 365 migration with exceptional professionalism. He kept disruption to an absolute minimum, communicated clearly with all stakeholders, and delivered the project ahead of schedule with a 100% adoption rate. I wouldn't hesitate to recommend him.

KB
Kristina Biniahan
Stakeholder · Specific-Care
// technical skills

What I work with

Hands-on expertise across cloud, security, infrastructure, scripting, and service management — built across health, government, and enterprise environments.

☁️
Cloud & Infrastructure
AzureEntra IDIaaS TerraformAzure DevOpsAzure Monitor
🔐
Security & Identity
CyberArkConditional AccessMFA RBACDefenderISO 27002
⚙️
Scripting & Automation
PowerShellPythonPower Automate SQL.NETGit / GitHub
🖥️
Endpoint & M365
IntuneSCCMExchange Online SharePointTeamsWindows Server
📊
Monitoring & Analytics
SplunkSolarWindsPower BI Defender for CloudAzure Monitor
📋
ITSM & Networking
ServiceNowITILRemedy Active DirectoryGroup PolicyDHCP / DNS
// work history

Experience

Building expertise across health ICT, cloud infrastructure, and enterprise environments since 2017.

April 2023 – Present
IT Application Analyst
Cancer Institute NSW · NSW Health, Sydney
  • Deliver Level 2 support across business-critical applications and infrastructure for 300+ users, achieving 98% user satisfaction
  • Manage identity and access through CyberArk, Entra ID, Microsoft AD, and RBAC — supporting secure user provisioning across integrated systems
  • Develop Infrastructure as Code (IaC) with Terraform and support CI/CD pipelines in Azure DevOps, with version control via Git and GitHub
  • Automate workflows using PowerShell, Python, and Power Automate — reducing manual effort by 30%
  • Monitor cloud health and performance using Defender for Cloud, Azure Monitor, Splunk, and SolarWinds
  • Led Windows 11 migration for CINSW corporate and BreastScreen workstations across NSW, coordinating internal and external stakeholders
  • Uplifted Major Incident Management processes, reducing critical incident resolution time by 20%
  • Participate in UAT, change management, and problem management using ServiceNow in line with ITIL and ISO 27002 compliance
  • Deliver automated ServiceNow dashboards and asset lifecycle reports, reducing repeat issues by 15%
March 2025 – May 2025
Microsoft 365 Engineer (Contract)
Specific-Care, Sydney
  • Led end-to-end Google Workspace to Microsoft 365 migration — Exchange Online, Teams, SharePoint Online, OneDrive — delivered ahead of schedule
  • Configured Microsoft Defender security policies, conditional access, and identity protection controls, reducing phishing-related incidents
  • Designed the Microsoft Teams collaboration environment and SharePoint Online site structure, improving internal document management
  • Delivered post-migration user training and handover documentation, achieving 100% adoption with no post-go-live service interruptions
September 2021 – March 2023
IT Support Analyst
NEC Australia · Transport for NSW, Sydney
  • Delivered Tier 1 & 2 support across a complex enterprise network on a 24/7 roster, maintaining 98%+ SLA compliance across 600+ daily incidents
  • Reduced escalation rates by 70% through first-call resolution via remote access, email, and phone support
  • Administered Azure Active Directory and Group Policy for secure user provisioning and application rollouts across multiple sites
  • Escalated root causes of recurring incidents to Major Incident Management teams, improving early detection and proactive resolution
// education

Academic Background

Formal qualifications underpinning my enterprise networking and cloud security expertise.

🎓
Master of Information Technology
Major: Enterprise Networking
University of Wollongong (UOW), Australia
August 2019 – July 2021
🎓
Bachelor of Engineering
Computer Science Engineering
Rajiv Gandhi Proudyogiki Vishwavidyalaya (RGPV), India
August 2014 – July 2018
// key projects

Highlighted Work

Real-world initiatives that improved security posture, reduced risk, and delivered operational efficiency.

Automation · IAM
Workflow Automation with PowerShell & Power Automate
Designed and implemented automation flows across administrative tasks using PowerShell, Python, and Power Automate, reducing manual effort across the IT team.
↓ 30% reduction in manual effort
PowerShellPythonPower Automate
Cloud · Migration
Google Workspace → Microsoft 365 Migration
Led end-to-end tenant migration covering Exchange Online, Teams, SharePoint, OneDrive, Defender policies, and identity protection — delivered ahead of schedule.
✓ 100% adoption · No post-go-live incidents
M365Exchange OnlineIntuneDefender
DevOps · IaC
Terraform IaC & Azure DevOps CI/CD
Developed Terraform modules for cloud environment provisioning and supported CI/CD pipelines in Azure DevOps, with version-controlled infrastructure changes through Git and GitHub.
↑ Reusable modules · Faster environment setup
TerraformAzure DevOpsGitGitHub
Endpoint · Deployment
Windows 11 & BreastScreen Workstation Refresh
Coordinated the deployment of Windows 11 migration for CINSW corporate and BreastScreen workstations statewide, managing internal/external stakeholders and ensuring 100% audit compliance.
✓ 100% audit compliance · Zero unplanned downtime
SCCMIntuneWindows 11Asset Tracking
ITSM · Analytics
ServiceNow Dashboard Automation & Incident Reporting
Built automated ServiceNow dashboards and asset lifecycle reports, enabling data-driven root cause analysis that cut repeat incidents and improved incident resolution velocity.
↓ 15% drop in repeat issues · 20% faster resolution
ServiceNowPower BIITILReporting
Security · IAM
Identity & Access Management — CyberArk & Entra ID
Ongoing administration of CyberArk PAM, Entra ID, and Microsoft AD — covering privileged access, RBAC, conditional access policies, and monthly user access audits for ISO 27002 compliance.
✓ Continuous IAM compliance · Zero audit findings
CyberArkEntra IDRBACISO 27002
// let's connect

Open to roles in Brisbane & Queensland

I'm actively seeking ICT infrastructure, cloud, and cyber security opportunities in Queensland. Feel free to reach out directly.

nohinthomas@gmail.com 0452 082 265 LinkedIn